Terms of service

Welcome to Mishri. By accessing our website, browsing our products, or placing an order, you agree to follow the Terms of Service mentioned below. Please read these terms carefully before using our website.

1. General Information

This website is operated by Mishri. Throughout the website, the terms “we”, “us”, and “our” refer to Mishri. By using our website or purchasing from us, you agree to be bound by these Terms of Service, including our policies related to shipping, returns, refunds, privacy, and cancellations.

2. Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old, or you are using the website under the supervision of a parent or guardian.

  • You will provide accurate and complete information while placing an order.

  • You will not use our website for any illegal, fraudulent, or unauthorized purpose.

  • You will not attempt to harm, damage, hack, or misuse the website in any way.

3. Product Information

We try our best to display product details, images, prices, colors, sizes, descriptions, and availability as accurately as possible. However, slight differences may occur due to screen settings, photography, lighting, or product updates.

Mishri reserves the right to update, modify, or discontinue any product at any time without prior notice.

4. Pricing and Offers

All prices shown on our website are listed in Indian Rupees unless stated otherwise. Prices, discounts, offers, and availability may change without prior notice.

We reserve the right to correct pricing errors, cancel incorrect orders, or update offer details if any mistake is found.

5. Order Acceptance

After placing an order, you may receive an order confirmation message or email. This does not guarantee final acceptance of the order.

Mishri reserves the right to cancel or refuse any order due to reasons such as:

  • Product unavailable or out of stock

  • Incorrect product or pricing information

  • Suspicious or fraudulent order activity

  • Incomplete customer details

  • Delivery location not serviceable

6. Payments

We may offer online payment and Cash on Delivery options, depending on product availability and serviceable locations.

Online payments are processed through secure third-party payment gateway partners. Mishri does not store complete card, UPI, or banking details.

7. Shipping and Delivery

We aim to process and deliver orders as quickly as possible. Delivery timelines may vary depending on your location, courier availability, weather, holidays, or other external factors.

Mishri is not responsible for delays caused by courier partners, incorrect address details, customer unavailability, or events beyond our control.

8. Returns and Refunds

Returns and refunds are handled as per our Return & Refund Policy. Customers must raise return requests within the eligible time period and provide required proof such as product photos or an unboxing video where needed.

Refunds, once approved, are usually processed within 6 to 7 working days.

9. Cancellation Policy

Orders can be cancelled only before they are shipped. Once the order has been shipped, cancellation may not be possible.

Mishri reserves the right to cancel any order if the product is unavailable, payment fails, customer details are incomplete, or suspicious activity is detected.

10. Customer Responsibilities

Customers are responsible for providing correct details, including:

  • Full name

  • Complete delivery address

  • Correct mobile number

  • Valid email address

  • Accurate order information

Mishri will not be responsible for failed delivery or delay due to incorrect or incomplete customer details.

11. Intellectual Property

All content on the Mishri website, including logo, brand name, text, images, graphics, product descriptions, banners, and designs, belongs to Mishri or its respective content owners.

You may not copy, reproduce, modify, distribute, or use our website content without written permission.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics tools, or advertising platforms. These third parties may have their own terms and privacy policies.

Mishri is not responsible for the actions, policies, or services of third-party platforms.

13. Limitation of Liability

Mishri will not be liable for any direct, indirect, incidental, or accidental loss caused by use of our website, products, delivery delays, technical issues, or third-party service failures.

Products should be used only as instructed. Mishri is not responsible for damage caused by misuse, improper handling, or failure to follow product instructions.

14. Changes to Terms

Mishri may update or change these Terms of Service at any time. Any changes will be posted on this page. Continued use of our website after changes means you accept the updated terms.

15. Contact Us

For any questions related to these Terms of Service, please contact us:

Brand Name: Mishri
Email: help@mishri.live\