Privacy policy

At Mishri, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Full name

  • Email address

  • Mobile number

  • Shipping and billing address

  • Order details

  • Payment-related information

  • Website usage data such as device type, browser, and pages visited

We do not store your complete card, UPI, or banking details. Payments are processed securely through trusted payment gateway partners.

How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To contact you regarding your order, delivery, refund, or support request

  • To improve our website, products, and services

  • To send order updates, offers, and promotional messages, where permitted

  • To prevent fraud, misuse, or unauthorized activity

  • To comply with legal and regulatory requirements

Payment Security

All online payments are handled by secure third-party payment gateway providers. We do not directly collect or store sensitive payment details such as card numbers, CVV, UPI PIN, or net banking passwords.

Sharing of Information

We may share limited customer information with trusted service partners only when necessary, such as:

  • Delivery and courier partners

  • Payment gateway providers

  • Customer support service providers

  • Fraud prevention and security partners

  • Legal or regulatory authorities, if required by law

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, understand website traffic, remember preferences, and show relevant offers or advertisements.

You can disable cookies from your browser settings, but some website features may not work properly.

Marketing Communication

By using our website or placing an order, you may receive order updates, service messages, and promotional communication from Mishri.

You can opt out of promotional messages at any time by contacting us or using the unsubscribe option, where available.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security.

Data Retention

We may keep your information as long as required to complete your orders, provide support, meet legal obligations, prevent fraud, and maintain business records.

Third-Party Links

Our website may contain links to third-party websites or services. Mishri is not responsible for the privacy practices, content, or policies of those third-party websites.

Children’s Privacy

Our website and services are not intended for children below the age of 18. We do not knowingly collect personal information from children.

Your Rights

You may contact us to request correction, update, or deletion of your personal information, subject to legal and business record requirements.

Changes to This Privacy Policy

Mishri may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For any privacy-related questions or requests, please contact us:

Brand Name: Mishri
Email: help@mishri.live